Levels- Privacy Policy
1. Introduction.
- At levels we take our privacy seriously. This outlines how we collect,use,store, and protect your personal information when you use our services,visit our facilities or interact with us online or in person.
- We may collect different types of information:
- Personal- Name,email address,phone number,date of birth,address,emergency contact details.
- Membership & Payment- Payment card details,billing address,transaction history.
- Health information-exercise history,medical conditions(if disclosed).
- Usage Data- Website and app activity.
- Visual Recordings- CCTV footage for security and safety within our facilities.
2. How we use or share your information.
- Manage your membership and provide gym services.
- Process payments and send billing reminders,updates,promotions and offers.
- Ensure the safety and security of our premises.
- comply with legal obligations.
- Law enforcement or government authorities when legally required.
- Payment processors,IT service providers and booking systems.
- We implement industry-standard measures to protect your data from unauthorized access,disclosure or misuse. Your data is stored securely and accessed only by authorized staff.
3.Your Rights.
- Access the personal data we hold about you.
- Request corrections to inaccurate information
- Request deletion of your data(where legally permissible).
- Opt out of marketing communications at any time.
4.Cookies and Tracking.
If you use our website or app,we may use cookies or tracking technologies to improve user experience,analyze usage patterns and deliver targeted advertising. You can manage cookie preferences through your browser settings.
We may update this privacy policy from time to time.Updates will be posted on our website and take effect immediately.
If you have any questions or concerns please contact:
Levels
9 Badenheath Place, Westfield, Cumbernauld Glasgow G68 9HX
Levelsgym@hotmail.com