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Levels
Terms & Conditions



Levels Gym
Terms and Conditions

By signing up for a membership or day pass, you agree to the following Terms and Conditions. Please read them carefully.

1. MEMBERSHIPS & PAYMENTS

• All memberships are billed on the date of purchase and will auto-renew every month unless cancelled 14 days prior to the next billing cycle.

• When cancelling YOU MUST EMAIL @levelsgym@hotmail.com for all memberships issues or queries.

• Fees are non-refundable and non-transferable.

• Levels reserve the right to suspend or terminate access for failed or late payments.

• Members must be 18 years of age. Members age 16+ MUST attend gym with an adult and be supervised at all times.

• We will not be liable or responsible for outstanding monies paid to any Personal Trainer. Personal Training is arranged directly with the PT and not with Levels. Therefore, we do not take any bookings for this; this is strictly through your Personal Trainer.

2. HEALTH & SAFETY

• Members must disclose any medical conditions that may affect their ability to exercise safely.

• You participate at your own risk and are responsible for your own health and fitness. Levels are not liable for any injuries sustained during use of the gym.

• Equipment must be used in a safe and appropriate manner. If you are unsure how to use any machine or equipment, please ask members of staff.

• Report any faulty equipment, hazards or incidents immediately to gym staff.

• Levels reserve the right to deny access to anyone who poses a health or safety risk to themselves or others.

3. USE OF FACILITIES & QR ENTRY

• Members must scan their assigned QR code to access the facility. Sharing QR codes is strictly prohibited and could result in membership termination.

• 24/7 access is monitored. Unauthorized access or misuse of entry systems will result in immediate suspension.

• Members must ensure the door closes behind them upon entry to maintain security.

• Proper attire and footwear must be worn at all times. T-shirts must be worn on gym floor at all times, unless there is a pre-booked photoshoot.

• Equipment/weights must be returned to their place after use, clean down equipment when needed and respect shared spaces.

• Personal training sessions provided by outside trainers are not permitted unless authorized.

• Members are expected to treat staff and fellow members with respect. Harassment, aggressive behavior, or misuse of facilities may result in suspension or termination of membership.

4. LOCKERS & PERSONAL BELONGINGS

• Lockers are available in changing rooms for 24/7 use; lockers will all be emptied the following day. Any items found in the lockers or the gym will be removed and held in lost property for a limited time. Unclaimed items may be discarded after 14 days.

• Members are responsible for securing their own belongings. Keys are available at reception. Do not store valuables or perishable items in lockers.

No personal belongings from members will be stored behind the front desk whilst using gym.

• Levels are not liable for lost, stolen or damaged items left in lockers or anywhere on the premises.

 

5. CHANGES TO TERMS

• Levels reserve the right to modify these Terms and Conditions at any time.

• Members will be notified via email or in gym announcements when updates occur.

 

FOR ANY QUESTIONS ABOUT YOUR MEMBERSHIP OR THESE TERMS, PLEASE CONTACT:

Levelsgym@hotmail.com

9 Badenheath Pl, Westfield, G68 9HX